Ordering of services to support customers "turnkey"
 

Now a new service is available for You: full customer support. Meetings on business class cars, personal Concierge, booking of hotels, restaurants...ayrıntılı

                    And you can also order this service in other cities, such as: 

  • St. Petersburg
  • Saratov 
  • Penza
  • Krasnodar
  • Samara
  • Perm"
  • Minsk
  • Ekaterinburg
  • Rostov na Donu
  • Kazan"
Rules for the provision of transportation services:

1. Terms and definitions in these rules for the provision of transportation services, unless otherwise specified in the text, the following terms will have the following meanings"Passenger" Any individual or legal entity or individual entrepreneur who is provided with transportation services. 

 "User agreement" An offer to enter into a user agreement with a partner, or a user agreement with a commercial partner."Rules" These rules for the provision of transportation services."Vehicle" A vehicle used by the Driver for the provision of Transport services. 

All other terms and definitions found in the text of the Rules are interpreted by the Parties in accordance with the User Agreement, the Contract for the Provision of Transport Services, the legislation of the Russian Federation and the established usual rules for the interpretation of the relevant terms. The titles of the headings (paragraphs) of the Rules are intended solely for the convenience of using the text of the Rules and have no literal legal meaning. The driver and the passenger have agreed the Rules within the framework of the User Agreement in order to provide the Passenger with the Transport services. The driver must inform the Passengers of the requirements specified in section 4 of the Regulations. At the same time, the proper implementation of this duty is considered to be placing the Rules on the Site in the public domain. In order to avoid misinterpretations, the company does not render the Transport services and is not a party to the Agreement. Transport services are rendered by the Driver under the Contract on rendering of the Transport services, concluded with the Passenger. In the case of non-compliance by the Driver of the Rules, the Passenger shall have the right to present requirements to the Driver on non-performance or improper performance of obligations from the Agreement. In case of non-compliance by the Passenger with the Rules, the Driver has the right to present to the Passenger the demands for improper performance of obligations from the Agreement.

2. Requirements to the Driver

The driver should look neat and adhere to the business style of clothing.The driver must comply with the rules of the road.The driver must have a good knowledge of the traffic pattern within the settlement or area in which the transportation services are provided.The driver must have all necessary and properly issued documents for the Vehicle, as well as an identity document and a driving license.The driver must have a working mobile phone with paid communication services.

 

The driver must check with the Passenger for the desired route of the trip. If the route of the trip is chosen by the Passenger, the Driver is obliged to follow the instructions of the Passenger. If the route of the trip is chosen at the discretion of the Driver, the Driver should choose the shortest route of the trip, taking into account the current traffic situation, traffic jams and traffic events.

The driver should clarify the Passenger's wishes for the temperature in the Vehicle and set the temperature settings to the appropriate level.

 

The driver is required to provide the Vehicle at the place and time specified in the Travel Application.

The driver is not entitled to refuse to perform the Contract for the provision of Transport Services and / or to change the place and time of the Vehicle's submission, except for the cases described in Clause 5.

The driver must land and disembark the Passengers in places where it is permissible to do so in accordance with the rules of the road. At the same time, the Driver is obliged to assist the Passenger during landing and disembarkation, including but not limited to assisting with Passenger's luggage, opening and closing the door of the Vehicle, and also providing other assistance.

 

At the meeting of the Passenger at the airport, the Driver must meet the Passenger in the airport building with a sign with the Passenger name, only if the Passenger does not ask for the opposite.

The driver should not smoke in the Vehicle during the provision of Transportation services.

The driver shall not disseminate information about the transport services provided by third parties and / or the services of the Driver provided by the Driver not under the Contract for the Provision of Transport Services. 

The driver should not be in a state of alcoholic or narcotic intoxication.

 

3. Requirements for the Vehicle

The vehicle must be in good condition without external damage.The vehicle must meet the requirements of traffic regulations.The vehicle must be clean. 

The Salon of the Vehicle must be kept clean and free of odors. There should not be any excess items and / or personal belongings of the Driver (including newspapers, magazines, cigarettes, food, drinks, etc.) in the Salon of the Vehicle.

It is forbidden to play music, radio and / or other musical accompaniment in the Salon of the Vehicle, If only the Passenger does not ask for the opposite.

In the salon and on the vehicle body there should be no advertising, trademarks, commercial designations and other means of individualization of the Driver and / or third parties. In the Vehicle there should always be a working umbrella, a sign for meeting the Passengers, as well as other items necessary for the provision of Transport services.

4. Requirements for the behavior of the Passenger

The Passenger must take care of the Vehicle.

The passenger is prohibited from smoking in the Vehicle. 

The passenger does not have to litter in the passenger compartment of the Vehicle.

The passenger should not pollute the vehicle's interior.

The passenger must not damage the Vehicle.

The passenger should not distract the Driver while driving the Vehicle.

The passenger should not create emergency situations in the process of providing transport services.

The passenger must accurately inform the Driver of the required final and / or intermediate travel addresses.

The passenger does not have the right to insist on violation of traffic rules by the Driver.

 

5. Refusal to perform services

We do not serve clients who are in strong alcoholic intoxication and also in an inadequate condition !

If the Passenger behaves inadequately in relation to others.

If the Passenger is in a heavily polluted appearance.

We do not serve customers with luggage exceeding the dimensions of the permissible dimensions!

We do not serve customers with animals that can not be transported in transit!

 

6. Cost of additional services

The time of free waiting is 30 minutes, then 10 rubles per minute.

When ordering a transfer, paid parking is paid by the client separately. 

Transfers of animals in specialized transportations 200r.

Transportation of luggage in the car (one seat) 200r.

 

7. Promotions and discounts

Customers who make 5 trips or more receive a discount of 5% of the cost of the trip.

 

CONTACTS

+7(495)088-98-41

You can contact us by phone below.

You can contact the operator by selecting the appropriate voice menu option or by simply staying on the line.

In cases when you make a call outside office hours, you can order a call back.